Disclaimers and Policies

Please note that due to the nature of our products that we supply, all sales are final. We do not offer refunds nor do we offer cancelations of orders once the order has been placed and payment has been processed. Many of our products are special orders are imported therefore we do not offer refunds, exchanges and or cancelations. In all other cases the return policy is a 25% restocking free plus the cost of shipping and if applicable custom duty tax fees for all unused unopened products. By purchasing from Robaina Direct LLC and or through one of its online websites, the client and customer agree to these terms, conditions and policies. If you have any questions prior to purchasing, please contact us at sales@robainadirect.com or by phone Monday through Friday 9am to 5pm PST. We appreciate your business.